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Conrad Jabal Omar Makkah, Mecca

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From205US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Ibrahim Al Khalil, Mecca, Saudi Arabia, 21955

Conrad Makkah is a five-star hotel located in the heart of Makkah, across from the King Fahad Gate entrance to Al Haram. The property combines contemporary and traditional Islamic architecture, providing an inspiring atmosphere for guests. It features a variety of dining options and amenities designed for comfort and convenience. Positioned within walking distance of the Kaaba and key attractions, the hotel serves as an ideal base for travelers.

Location

The hotel is easily accessible via Umm El Qurra Road, connected to the Makkah-Jeddah highway, and is located just 62 miles from King Abdulaziz International Airport in Jeddah. It is within walking distance to key attractions, including the Kaaba, the Abraj Al Bait Towers, and various shopping venues. Self-parking and valet services are available for guests traveling by car.

Rooms

The hotel offers 438 well-appointed rooms and suites, each designed to provide comfort and luxury. Guests can enjoy stunning views of the Holy Haram and Kaaba from their accommodations. Rooms are equipped with modern amenities such as complimentary Wi-Fi, premium bedding, and a separate dressing area. Executive rooms include access to the Executive Lounge, featuring additional perks like complimentary breakfast and refreshments.

Eat & Drink

Conrad Makkah features five diverse dining venues that cater to a range of tastes. The specialty steak restaurant, Prime, showcases fresh cuts prepared in an open kitchen. For all-day dining, Al Mearaj offers international buffets, while Al Kawthar Lounge serves a selection of coffee and pastries with views of the Haram. Guests can also choose from casual dining options, including Al Helal café, which provides snacks and beverages.

Leisure & Business

Guests have access to a contemporary 24-hour Fitness Centre, equipped with the latest exercise technology for their workout needs. The hotel provides a business center and two versatile meeting rooms suitable for various events, accommodating up to 100 guests. Additional amenities include concierge services, complimentary wireless internet, and room service for added convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Mobility accessible
Max:
3 persons
56 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Family Two-Bedroom Connecting Room
Max:
6 persons
112 m² 
Bed options:
2 King Size Beds
Heating
Air conditioning
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Premier King Suite
Max:
3 persons
102 m² 
Bed options:
1 King Size Bed
Partial View
Heating
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Mecca2000 ft
Airports
King Abdulaziz (JED) 60.8 mi
Ta'if (TIF) 70.6 mi
Train
Al Haramin Train "Mina 1 Station‎" 5.2 mi
Metro stations
Station Jamarat (Mina 3) 3.2 mi
Mina 2 4.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Stores/Commercial services

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Board games

Spa & Leisure

  • Leisure/ TV room

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Ibrahim Al Khalil, Mecca, Saudi Arabia, 21955
Map view
Ibrahim Al Khalil, Mecca, Saudi Arabia, 21955
Nearby
Ibrahim Al Khalil Road
Raffles Spa
1500 ft
Restaurants
KFC
600 ft
Ibrahim Al Khalil Road Jabal Omar
Five Guys
900 ft
Conrad Hotel Ibrahim Al Khalil Road
The Oasis
700 ft
Ibrahim Al Khalil Street Jabal Omar
Starbucks
1.1 mi
Ibrahim Alkhaleel Street Hyatt Regency Hotel
Cafe' Cino
1000 ft
Makkah Millennium Hotel Ibrahim Al Khalil street.
Al Rehab Restaurant
700 ft
Ibrahim Al Khalil Dar Al Tawhid intercontinental Makkah
Al-Qasr Restaurant
1500 ft
Ibrahim Al Khalil Road
Smash Burger
1.4 mi
Abraj Al-bait
paradise restaurant
1.5 mi
Ajyad

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
view
friendly staff
cosmetic maintenance
language barrier
8.2/10
Great
Rooms
8.1
Location
8.9
Service
8.7
Dining
8.3
Guest reviews
8.2/10
based on 14 review
8.6
8.6/10based on 7298 review
Bill
United Kingdom, May  2024
8.6/10

I couldn't believe the spacious rooms with a partial view of the Haram; it was an incredible experience enjoying Arabic coffee while admiring the view. The only drawback was the lack of cosmetic maintenance in the room and the language barrier with some reception staff. Overall, it was exactly the type of stay we were looking for.

Rooms
7.0
The rooms are generously sized at 56sqm, a rare find in Makkah. The partial view of the Haram added to the charm. However, there were signs of wear and tear, especially in the bathroom.
Service
9.0
The service was professional, helpful, and welcoming. The staff was kind and always responsive to our needs.
Location
9.0
The hotel's location is excellent, steps away from the Kabba with easy access to King Fahd Gate. Being close to the Haram and having multiple dining options nearby made it very convenient.
Dining
10.0
The dining experience was outstanding, offering a wide variety of international dishes that catered to all tastes. The selection was impressive and one of the highlights of our stay.
Facilities
8.0
The hotel facilities were well-equipped and met our needs during the stay.
view
cosmetic maintenance
Lois
United States of America, April  2024
8.4/10

I was impressed by the generously sized rooms at 56sqm, a rare find in Makkah, although they seemed a bit tired due to lacking cosmetic maintenance. The restaurant offered a nice culinary experience but unfortunately came with a view of construction.

Rooms
7.0
The rooms, despite being spacious, showed signs of wear and tear.
Service
9.0
The service at this hotel was top-notch; professional, helpful, and genuinely welcoming across all levels.
Location
9.0
The location of the hotel, with easy access to King Fahd Gate, was truly excellent.
Dining
9.0
The dining experience was a highlight, offering a wide variety of international cuisines that catered to every taste, including a lovely view of Haram for added ambiance.
Facilities
8.0
The hotel's facilities were diverse and offered everything needed for a pleasant stay.
diverse dining options
tired rooms
James
United States of America, April  2024
8.8/10

I had a mixed experience at the hotel. The rooms initially had some cleanliness issues and a strange smell, but the staff quickly addressed it by changing our room to a fantastic haram view room. The breakfast spread at Conrad was exceptional, offering a diverse range catering to various nationalities. While the staff, especially Mohammed Noohoo, provided excellent service, the pale color of the room walls was a bit dull.

Rooms
8.0
At first, the rooms were dirty with a funny smell, but the staff was quick to upgrade us to a wonderful haram view room. The beds were really comfortable and fully equipped, though the pale yellow walls made the room less bright.
Service
9.0
The service was excellent with professional and friendly staff. Mohammed Noohoo was particularly attentive and pleasant. The cleaning service was top-notch. However, there was a slight delay in one instance.
Location
9.0
The location was very convenient, being near Masjid al Haram and offering beautiful views. The hotel's proximity to Haram and surrounding attractions made it ideal for our stay. However, the price could have been a bit more affordable.
Dining
10.0
The dining experience was exceptional with a delicious spread and new furniture. The breakfast variety was outstanding, making it one of the best I've had in a five-star hotel. The staff at Conrad made dining a memorable experience.
Facilities
8.0
The hotel offered various facilities such as room service, car hire, and laundry services. Other commercial services were available on-site for convenience. The facilities provided added value to our stay.
Norman
United Kingdom, March  2024
8.8/10

Staying at Conrad was an exceptional experience while performing Umrah; the rooms were extremely comfortable, and the upgrade to a haram view room was just amazing. The breakfast had an abundance of choices catering to various preferences, and the attentive service from Mohammed Noohoo made dining a pleasure. The hotel's location near the holy mosque made it ideal for our stay, although some staff were dismissive initially.

Rooms
9.0
The rooms, especially the haram view room, were a truly memorable experience.
Service
8.0
The staff, particularly Mohammed Noohoo, was attentive and provided great service, despite initial dismissiveness from others.
Location
9.0
The location near the holy mosque was perfect for our Umrah journey, with easy access to facilities and restaurants, although some access issues were present due to external circumstances.
Dining
9.0
The breakfast at Conrad was the best we've ever had in a hotel, with an impressive variety for all guests.
Facilities
9.0
Conrad provided excellent dining facilities and a prime location near the holy mosque.
Tom
United Kingdom, December  2023
8.4/10

The hotel is just a 5-minute walk from the front of the Haram, offering spacious rooms with unique designs at the price of a 'normal deluxe' room. The service is extremely pleasant, although table setting may need improvement. The location is excellent, being near the holy Haram and attached to a mall with various dining options. The dining experience, while delicious with many options, could have more variety. The facilities are well-maintained and convenient.

Rooms
9.0
The rooms are spacious and different in design, exceeding expectations for the price.
Service
8.0
The service is very polite and friendly, making the stay enjoyable.
Location
9.0
The location is superb, just steps away from the holy Haram and attached to a mall with dining options.
Dining
7.0
The dining offers a delicious variety of options, although more variety could enhance the experience.
Facilities
9.0
The facilities are well-maintained and provide convenient amenities for a comfortable stay.
Paul
United Kingdom, October  2023
8.0/10

The hotel offers excellent views of the Haram from rooms with huge windows, though some aspects fall short of a 5-star standard. The AC can be too hot, and room size may vary. Service is exceptional, with highly professional and friendly staff catering to all needs. The location is convenient, with easy access to the Haram and surrounding facilities, although parking prices can be unexpectedly high.

Rooms
8.0
The rooms with huge windows overlooking the Haram are excellent.
Service
9.0
The staff, especially Naif نائف and others, were extra helpful and friendly, striving to meet all our needs.
Location
7.0
The hotel's proximity to the Haram and nearby amenities make it a convenient choice, despite high parking costs.
Dining
8.0
The dining experience offers a variety of options catering to all tastes.
Facilities
8.0
The hotel provides various amenities and services to enhance the guest experience.
Patrick
United Kingdom, October  2023
7.6/10

The hotel offers great choice for family travelers, with clean, quiet, and spacious rooms. However, the location may not be ideal for direct access to Haram, and there were issues with service at times.

Rooms
8.0
The rooms are clean, quite, and spacious, perfect for family travelers.
Service
7.0
While most staff were friendly and helpful, there were occasional lapses in service quality.
Location
7.0
The location is good but not directly linked to Haram, requiring some extra walking at times.
Dining
8.0
The dining experience was generally good with a decent spread of options.
Facilities
8.0
The hotel provides essential facilities for a comfortable stay.
Colin
United Kingdom, August  2023
9.4/10

The hotel rooms are spacious and accessible, just a 5-minute walk from the Haram, offering a great view for Hilton Gold Members. The service is extremely friendly and attentive, with a prayer room showcasing a Haram view and live Azan. The location is perfect, very close to Almasjid Alharam and the ZamZam Mall. The dining experience is described as international and delicious, with a variety of foods to enjoy.

Rooms
9.0
The rooms are so big and accessible, perfect for facing each other in one corner which was great.
Service
9.0
The staff, from housekeepers to managers, are very helpful and attentive, ensuring a great experience throughout.
Location
10.0
The location is superb, just a few steps from the holy Haram, with friendly and smiling female staff around and excellent services nearby.
Dining
10.0
The dining offers a very big and diverse selection of delicious meals, including fresh orange juice, making it one of the best experiences I've had.
Facilities
9.0
The facilities are top-notch, with everything you need for a comfortable stay.
Jake
United States of America, July  2023
8.6/10

My stay at the hotel was great! The room was clean and spacious, and the breakfast was delicious. The only downside was the view of construction from my room.

Rooms
8.0
The room was facing Al Haram directly, clean, spacious, and had all comforts. The only issue was a slight delay at arrival.
Service
9.0
The staff was super accommodating, especially in helping reinstate my booking. Their kindness made my stay pleasant.
Location
10.0
The location was perfect, close to Al Haram with quick access, especially appreciated during Ramadan. Also, thanks to Mr Tariq Alharbi for handling my complaint professionally.
Dining
7.0
The dining experience was excellent, offering a wide variety of food options. However, some dishes lacked taste.
Facilities
9.0
The hotel offers great facilities, including a connected mall with shops and a food court.
William
United States of America, July  2023
8.6/10

The hotel is incredibly spacious and just HUGE, located a 5-minute walk away from the Haram, offering comfortable beds and tidy rooms. The service is lovely, especially thanks to Mr Ali AlQarni for his professional and friendly approach. The location is guarded by security and attached to a mall with many dining options. The dining experience is awesome with spacious rooms and a variety of dishes. However, be cautious of unexpected charges like the case with the mirror.

Rooms
9.0
The rooms are incredibly spacious and just HUGE, with comfortable beds and tidy surroundings.
Service
9.0
Location
9.0
The location is great, attached to a mall with many restaurants and cafes, and very close to the Haram and King Fahad Gate.
Dining
8.0
The dining experience is awesome with spacious rooms and a great variety of dishes.
Facilities
8.0
The facilities are well-maintained and enjoyable, providing a great stay overall.
Lloyd
United States of America, June  2023
8.8/10

I had a wonderful stay at the hotel. The rooms were clean, quiet, and spacious, perfect for my family of 5. The only downside was the time it took for hot water to warm up. The housekeeping services were excellent. The service was top-notch, making me feel at home with great attention to detail. The location was superb, with easy access to the Holy Haram and shopping facilities. The dining experience offered a wide array of delicious options. Overall, a fantastic experience with a few minor hiccups.

Rooms
8.0
The rooms were clean, quite, and spacious, ideal for a family of 5. Just a small inconvenience with the hot water taking a bit to warm up.
Service
9.0
The staff was amazing, attending to all our needs with kindness. However, the clearing and re-setting of tables could be better coordinated.
Location
9.0
The hotel's location is excellent, providing easy access to the Holy Haram and shopping facilities. It was impressive how close it was to the Haram, making it extremely convenient for our visits.
Dining
9.0
The dining experience was exceptional, offering a variety of delicious dishes from both Eastern and Western cuisines. It was a paradise of choices.
Facilities
9.0
The facilities were excellent, meeting all our needs during the stay.
excellent location
hot water delay
F.
United States of America, June  2023
8.6/10

I had a wonderful stay at this hotel! The rooms were spacious with beautiful decor, but there was a slight issue with the system malfunctioning. The service, especially at Prime Restaurant, was great, although there were some tables missing cutlery. The location couldn't have been better, just steps away from Haram with plenty of dining and shopping options nearby. The dining experience was fantastic with a wide variety of food choices, and the facilities were top-notch.

Rooms
8.0
My family members stayed in room 1626 and 1628, which were big and spacious with good decor and interiors.
Service
9.0
The staff at Prime Restaurant and throughout the hotel were very helpful and courteous.
Location
10.0
The hotel's location is excellent, right across from the Haram with convenient access to food and shopping options.
Dining
7.0
The dining experience was amazing, with a wide selection of delicious food. However, there were some issues with the hot drinks and stiff employees.
Facilities
9.0
The hotel facilities were top-notch, providing everything we needed for a comfortable stay.
Andrew
United Kingdom, June  2023
8.6/10

The hotel is very clean and welcoming with attentive service. Despite a slight delay in getting warm water in the room, the overall cleanliness and facilities, including the restaurant, were impressive. The location is excellent for both proximity to the mosque and ease of access for vehicles. Dining was enjoyable, especially with the pleasant views of the haram. The hotel provides excellent service and is a great choice for a convenient stay.

Rooms
8.0
The rooms were clean and very welcoming, although it took a couple of minutes for the water to warm up. Despite this minor inconvenience, the rooms were comfortable and readily available.
Service
9.0
The service was friendly and always attentive to any special requests. The staff, including room service, car hire, and housekeeping, were diligent and honest.
Location
9.0
The hotel's location is very good, offering both a peaceful environment away from crowds and close proximity to the haram for easy access. The location is ideal for reaching the mosque and other nearby attractions.
Dining
8.0
The dining experience was delightful, especially with the egg stand and orange juice. The view of the haram enhanced the overall dining atmosphere, making it a pleasant experience.
Facilities
9.0
The hotel's facilities were very clean and well-maintained, contributing to a comfortable stay with great amenities.
Gerald
United Kingdom, May  2023
7.6/10

I was delighted with the close proximity of the hotel to the Haram and the spaciousness and luxury of the guestrooms. The service was exceptional, although some unexpected charges occurred. The dining experience was mixed, and the facilities were great.

Rooms
7.0
The room came with a walk-through closet and a large bathroom, but a very small window. The cleanliness left a bit to be desired.
Service
9.0
The service, especially from Sidiq, Hafizh, Rizaldi, and Agung, was top-notch, although there seemed to be an air of waiting for tips in some areas.
Location
8.0
The hotel is right next to the Haram, offering easy access at all hours of the day and night. However, unexpected charges marred the experience.
Dining
6.0
The dining experience was hit or miss; while the freshly baked European bread was a delight, extra charges for tea and coffee were disappointing.
Facilities
8.0
The facilities were excellent, including room service, car hire, laundry, and more.
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Rooms and Guests2 Guest, 1 Room